Amazon Support Services Costa Rica SRL

About

Life at Amazon Support Services Costa Rica SRL

Amazon Support Services Costa Rica SRL is a strategic subsidiary of Amazon.com, Inc., established to provide comprehensive customer service and technical support solutions across Latin America and globally. Operating as a key component of Amazon's international support network, the company leverages Costa Rica's bilingual talent pool and stable business environment to deliver multilingual assistance for Amazon's diverse product ecosystem, including e-commerce, Amazon Web Services (AWS), Kindle, and Prime services. The center focuses on enhancing customer experience through innovative support channels, continuous training, and operational excellence, reinforcing Amazon's commitment to customer obsession and service innovation in the region. As part of Amazon's global footprint, it contributes to the local economy by creating high-quality employment opportunities and fostering technological skills development, while adhering to Amazon's leadership principles and data-driven approach to problem-solving.