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About the role

Sr. Technical Product Manager, Trust CX Innovations at Amazon.com Services LLC

Required Skills

product managementai/mlprivacy technologiesaccessibility standardsresponsible aidata analysisfederated learningregulatory compliance

About the Role

This role is a Senior Technical Product Manager position focused on trust, privacy, accessibility, and responsible AI initiatives across Amazon's Devices & Services portfolio. The candidate will own product strategy and execution, driving architectural vision for privacy-preserving features and accessibility standards while delivering delightful customer experiences.

Key Responsibilities

  • Own product roadmap and feature priorities for trust, privacy, accessibility, and responsible AI initiatives across Amazon's device ecosystem
  • Drive architectural vision for privacy-preserving features, accessibility standards, and RAI frameworks while maintaining engaging customer experiences
  • Partner with AI, Product, and Engineering teams to define and implement responsible technology guardrails and accessibility compliance
  • Collaborate with legal, policy, and accessibility teams to ensure compliance with evolving technology regulations and standards
  • Own key customer experience, trust, accessibility, and RAI metrics, developing strategies to continuously improve them

Required Skills & Qualifications

Must Have:

  • Bachelor's degree
  • 5+ years of end to end product delivery experience
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice to Have:

  • Master's degree in Computer Science, Computer Engineering, or related fields
  • Advanced knowledge of AI/ML systems, AI model evaluation frameworks, and responsible AI implementation
  • Deep understanding of privacy technologies (differential privacy, federated learning, etc.)

Benefits & Perks

  • Medical benefits
  • Financial benefits
  • Other benefits (equity, sign-on payments, etc.)