About the Role

Software Engineer II role at Microsoft Advertising focusing on CRM solutions for global advertisers. Responsibilities include designing and developing CRM systems, data integration, and implementing AI-enhanced features to empower sellers and marketers worldwide.

Key Responsibilities

• Design & Develop CRM Solutions: Customize and extend Dynamics 365 CRM for advertising workflows
• Data Integration: Connect CRM with Ads systems, marketing automation tools, and reporting platforms
• AI-Enhanced Features: Support AI-first initiatives and automation capabilities within CRM systems
• Ensure Quality & Compliance: Maintain data integrity, privacy compliance, and security standards

Required Skills & Qualifications

Must Have:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR equivalent experience
• 2+ years of experience applying knowledge of cloud technologies (Azure preferred)
• Ability to meet Microsoft, customer and/or government security screening requirements
• Pass Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to Have:

• Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience
• Experience with large-scale systems and API design
• Familiarity with CRM platforms and customer data models
• Understanding of AI/ML concepts for workflow automation
• Excellent collaboration and communication skills

Benefits & Perks

• Industry leading healthcare