About the Role

The Global Operations Intern will support day-to-day operations, manage client relationships, and handle customer inquiries to ensure satisfaction. They will monitor feedback, contribute to product definition, and help exceed performance targets in a fast-growing startup environment.

Key Responsibilities

• Monitor customer satisfaction levels and address negative feedback
• Support day-to-day business operations and manage client relationships
• Handle customer inquiries and provide high-quality service
• Stay updated on company products and services for accurate support
• Exceed performance targets like response times and resolution rates

Required Skills & Qualifications

Must Have:

• Excellent communication skills in Spanish and English
• Young professional or recently graduated
• Ability to solve problems and make quick decisions
• Team player with initiative and customer-satisfaction-driven attitude

Nice to Have:

• Fluency in Italian

Benefits & Perks

• Be part of a fast-growing scale-up with potential
• Job full of challenges and professional growth
• Great and young environment
• Potential to grow internally