Amazon Support Services Costa Rica SRL - B20

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Life at Amazon Support Services Costa Rica SRL - B20

Amazon Support Services Costa Rica SRL - B20 is a strategic entity within Amazon's global operations, specifically established to enhance customer support and service delivery across Latin America and beyond. As part of Amazon's extensive network, this subsidiary focuses on providing multilingual customer service, technical support, and operational assistance, leveraging Costa Rica's skilled workforce and favorable business environment. The company plays a crucial role in maintaining Amazon's high standards of customer satisfaction, handling inquiries related to e-commerce, digital services, and logistics, thereby supporting the parent company's mission to be Earth's most customer-centric organization. By integrating advanced technologies and training programs, it ensures efficient and scalable support solutions that align with Amazon's innovation-driven culture and commitment to excellence in service.